Formed in 1993, Eagle has three lines of business.
Infrastructure Management Services (IMS)
As an IMS company, Eagle provides multivendor support for server, storage and networking equipment from HPE, IBM, Lenovo, Dell, EMC, NetApp, Hitachi and Cisco. Our strength is in covering equipment even after they become EOSL. In addition, Eagle also maintains other asset categories viz. laptop, desktop, tablet, thin client, printer, plotter & UPS, providing complete coverage of all IT assets usually installed at customer premises.
Eagle provides nation-wide support at 408 locations across India with 10 offices of its own and a partner network. Our offices are located at New Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, Kolkata, Guwahati, Lucknow, Dehradun, and Chandigarh and act as service hubs to manage service delivery, parts logistics and customer relations.
Our partner network is continuously being expanded and will eventually cover each of the 700 districts of India. With this, our network will be within 40 KM of any location in India. This makes it possible for us to maintain large IT installations with a wide geographic spread, such as in banks, post offices, telecom companies, defense bodies, petrol pumps and electricity distribution networks.
Our customers include private companies, government departments, service companies with whom we work as BPO providing services to their customers and product companies for rolling out their products and post-sales services.
Products & Solutions
Eagle has partnered with leading IT companies to provide products and solutions build around server, storage and networking. We have a focused team to discuss customer requirements and advise them on suitable models and configurations. Products offered by us are listed online, making it possible for customers to compare options available along with pricing.
As a service company with an all-India footprint, Eagle has ability to provide installation services anywhere in the country. This is particularly advantageous to large customers who have multiple locations or even small customers who are based in remote areas.
Eagle offers buyback of existing equipment, which can be set-off against new purchases making them financially attractive, as well as taking care of difficulties involved in disposing off used assets. We can take care of data transfer from old to new equipment and also provide data erasure services from old assets to prevent leakage.
Eagle Education provides job-oriented courses. Technical courses are for service engineers who want to enhance their skills in repair of laptop, printer and server. Non technical courses are meant for aspiring sales professions wanting to learn effective sales techniques and best practices. Our in-house facility is also used for training our own engineers.