CRM and Sales Solutions
Are you looking to take your sales team to the next level? Zoho’s comprehensive CRM and sales solutions offer a powerful platform to enhance customer relationships, streamline operations, and drive revenue growth.
Zoho CRM: Your Customer Relationship Hub
Zoho CRM centralizes customer information, communication, and marketing campaigns. By fostering better coordination and understanding of customer needs, it empowers businesses to build lasting relationships for long-term success.
Key Features
- Customer Satisfaction: Deliver personalized experiences and meet customer expectations.
- Enhanced Sales Efficiency: Automate repetitive tasks and focus on high-value activities.
- Data-Driven Decision Making: Gain valuable insights from tracking and analytics.
- Streamlined Operations: Centralize customer information and communication.
Edition Overview
Standard Edition: Perfect for small teams getting started with CRM. Includes contact and deal management, email templates, task tracking, and basic workflow automation. Helps centralize customer data and improve sales visibility.
Professional Edition: Ideal for growing businesses ready to scale. Adds sales forecasting, inventory management (quotes, invoices, products), and advanced workflow rules to boost productivity.
Enterprise Edition: For medium to large teams with complex sales operations. Includes Blueprints for process automation, custom modules, multi-pipeline support, Zia AI insights, and Canvas UI customization.
Ultimate Edition: Best for large enterprises with advanced reporting needs. Includes everything from Enterprise, plus Zoho Analytics, higher storage, dedicated database cluster, and 99.99% uptime SLA.
Zoho CRM Implementation Services
At Eagle, we provide end-to-end Zoho CRM implementation services — tailored to your business workflows.
Methodology
Discovery & Requirement Gathering: We begin by understanding your business processes, sales cycle, teams, challenges, and goals to identify relevant Zoho CRM features and necessary customizations.
Solution Design & Planning: Based on your requirements, we design a CRM architecture that aligns with your workflows, defining user roles, modules, data fields, automation rules, and reports.
Configuration & Customization: We configure Zoho CRM to reflect your sales processes, setting up modules, custom fields, pipelines, workflows, scoring rules, email templates, and user roles.
Data Migration: Ensure a seamless and secure migration of your existing customer data with thorough data cleaning and mapping, especially if you’re transitioning from another CRM.
AI Integration & Smart Features: Enable and configure Zia — Zoho’s AI assistant — to provide sales predictions, workflow suggestions, lead scoring, and sentiment analysis for smarter decision-making.
Training & User Onboarding: Provide comprehensive, role-based training for your sales, marketing, and support teams to maximize adoption and efficiency.
Post Implementation Support: Our tech support team offers annual maintenance services, including helpdesk support via phone, email, chat, and remote desktop to address technical issues promptly.
Need Help Choosing?
Our team will assess your business needs and help you implement the most suitable Zoho CRM edition — fully customized to match your sales processes, team size, and growth plans.
Call us at +91-9667088955 for a free consultation and take the first step toward smarter selling.
* Annual subscription per user.
* Implementation charges extra.
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