Managed Services are the process of outsourcing IT functions or part of services to get fast scalable and reliable support in routine operations. It makes possible to achieve rapid results and required transformation to enable leaders to focus on business.
Managed Service provider takes care of your whole IT needs. Adopting managed services is intended to adopt in systematic way to revamp, efficient, cost effective, sorts out the complaints on real time basis and stays up-to-date in all terms .This service tremendously increases the productivity , reduces company cost of operations and provides excellent quality to its clients proactively.
Eagle Information Systems Private Limited is well established service provider in providing IT Managed services in the entire country. Our services are wide-ranging secure and trustworthy on the moderate cost which suits your budget easily.
By giving us opportunity to serve your organization , you do not have to pay attention from small to big activities because we will manage your agreed IT related tasks as a single outsource support provider on real time basis. We take 100 % responsibility and monitors all tasks to make sure there are no mistakes while addressing any activities. For this we use advanced tracking tools , fully assure critical client information is not disclosed to un-authorized persons as we understand how precious is your privacy to us. We are confident, meeting agreed SLAs, as we provide 24*7 nonstop support through our skilled , experienced & trained service professionals .
Transparent work process, Data security and protection, flexible support, Remote support, backup support, Customer help desk with fastest response time & Resolution ,regular feedback sessions from stake holders to incorporate continuous improvement in our process for achieving highest customer satisfaction level, makes our clients happier.
We are here to take full responsibility to take care your entire IT Services to help you to adopt advanced technologies and make you free to focus on your business more efficiently based on your needs and budget.
Please feel free to contact us to outsource your IT Services .
The key elements of our managed services include :
- IT Helpdesk & Managing Service Tickets
- Maintenance of Hardware and Operating System
- End user management
- Server Management
- Network Management
- Operations management
- Backup Management
- OS management
- Incident management
- Problem management
- Change management
- Patch and release management
- Password management
- Help Desk Ticketing SW management
- Performance management
- Asset management
- Anti-virus management
- Trouble shooting and maintenance
- Remote management
- Vendor management
- MIS and report generation
- Preventive maintenance and monitoring
- Deployment of skilled manpower at site