Customer Support Engineer

Location – Dahej, Gujarat

Roles and Responsibilities

  • Configuration of Outlook,
  • Microsoft Office products Word, Excel, Access, Internet Explorer, Windows XP, desktops, laptops, printers,
  • Installation of Operating Systems Win XP, Win 7, Win 8,Win 10
  • Troubleshooting & maintenance of PCs. & Laptops.
  • Installation of application software.
  • Installation of device drivers & hardware components
  • Concept of Network Technology
  • Knowledge on connectivity of end to end devices
  • Knowledge of Ethernet Technology & its Medium
  • Concept of IP Flow
  • Knowledge of OSI Layer
  • Knowledge of TCP / IP
  • Knowledge about Network Architecture and its design rules
  • Routing Protocols
  • Knowledge of Class full, Classless, Access list, Metro Ethernet, Stub Router, NAT, VLAN, STP
  • Knowledge of IP Services