Customer Support Engineer
Location – Dahej, Gujarat
Roles and Responsibilities
- Configuration of Outlook,
- Microsoft Office products Word, Excel, Access, Internet Explorer, Windows XP, desktops, laptops, printers,
- Installation of Operating Systems Win XP, Win 7, Win 8,Win 10
- Troubleshooting & maintenance of PCs. & Laptops.
- Installation of application software.
- Installation of device drivers & hardware components
- Concept of Network Technology
- Knowledge on connectivity of end to end devices
- Knowledge of Ethernet Technology & its Medium
- Concept of IP Flow
- Knowledge of OSI Layer
- Knowledge of TCP / IP
- Knowledge about Network Architecture and its design rules
- Routing Protocols
- Knowledge of Class full, Classless, Access list, Metro Ethernet, Stub Router, NAT, VLAN, STP
- Knowledge of IP Services