Eagle

Performance, uninterrupted. 24X7

Become unstoppable
Uptime means continuity

IT Maintenance

Keep Your IT Assets Going

700+ Support Locations
24x7x365 Coverage
Wide Range of Assets
Multi-vendor Support
EOSL Expertise
Highly Skilled Team

Enterprise Assets

  • Server – Tower, Rack, Blade, Modular
  • Storage – DAS, NAS, SAN
  • Networking – Switch, Router, Wireless, Firewall

End User Assets

  • Laptop, Desktop, Tablet, Thin Client
  • Printer, Scanner, Plotter
  • UPS

Happy computers mean happy people. Happy people mean more productivity. Ensure your computers are happy all the time.

Support in each of the 700+ districts of India

With three decades of experience, a network spanning seven offices, and over 700 support locations nationwide, we provide comprehensive support services across the country. We maintain enterprise products, end-user devices, and software applications, ensuring you receive complete coverage from a single vendor for all your IT assets.

24x7x365 Coverage

We provide services as per the SLA you need, while offering flexible support options for coverage (24×7 or 9×5), response time (4hrs or NBD), and resolution time (6CTR, 2BD, 3BD, or Best Effort Basis). For seamless service delivery, we have streamlined systems for ticket handling, spare parts management, partner payments, SLA monitoring, customer satisfaction surveys, and reporting to customers on daily, monthly, or quarterly intervals.

Wide Range of Assets

We provide comprehensive maintenance services under one roof for all assets, regardless of the vendor or make. Our coverage includes Servers, Storage, Networking, Laptops, Desktops, Tablets, Thin Clients, Printers, Scanners, Plotters, and UPS. With service centers conveniently located nationwide, we cater to your needs regardless of your location.

When your IT assets become end-of-life, call us and we will be there to maintain them. There’s life beyond THE END.

The End

Multi-vendor Support

We specialize in maintaining enterprise and end-user assets from most of the major manufacturers around the world. This means that you have the freedom to buy the IT products of your choice from as many vendors as you like, since you have Eagle as your single vendor to make them all work together and provide the support services required.

EOSL Support & Sustainability

Manufacturers typically operate on 3-5 year life cycles, after which time their products gradually become End-of-Service-Life (EOSL). Despite the hardware’s capability to handle your workload, investing in new equipment becomes inevitable, while the old equipment has to be scrapped and becomes e-waste. Eagle provides support for your existing IT hardware, so that you can continue to use them. This protects you from making unnecessary investments and helps you save the environment.

Skilled Team

Skilled Team

Our maintenance team comprises engineers, help desk executives and project managers, who are proficient in supporting diverse IT assets. We prioritize ongoing skill enhancement, investing significantly in technical and soft skills training and certification. Technical training covers server, storage, networking, end-user assets, and operating systems. Soft skills training covers effective verbal communication, writing good emails, interpersonal relations and personal grooming.
700+ Support Locations
24x7x365 Coverage
Wide Range of Assets
Multi-vendor Support
EOSL Expertise
Highly Skilled Team