Technical Support Engineer-Field

Location – Mumbai, Navi Mumbai, Ranchi, Ajmer, Bhiwadi, Jaipur, Alwar, Raipur,

Provide outside support to Reliance Retail Outlets for all IT calls (Must have Knowledge on PC, printers & basic knowledge of networking, networking equipment).
Coordinate with the Regional Coordinator for tasks and activities to be performed.
Perform Periodic Preventive Maintenance activities.
Get sign offs for activities performed from Store Manager, State IT team and send reports to Retail Helpdesk.
Coordinate with Retail Helpdesk for ticket status and call closure.
Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required.
Basic Knowledge of desktop repair, laptop repair and printer repair.
Coordinate with MSL logistics for spares availability.
Perform initial physical inventory verification and asset tagging and submit reports.
Carry out IMAC activity.
Rollout activity.
50%-70% traveling will be there to cater services.
Experience in Hardware & networking

Need to visit multiple stores in all areas.
Rotational Week off / No Fixed Sunday off.
Bike Mandate.
Working on National Holidays against which you shall be eligible for double pay.
Public holiday will be working against which compensatory off will be provided.